"I was introduced to your Hirsch after seeing the Pavane Bluetooth in a trade magazine. I wanted to compliment the person doing the hiring at Hirsch. I've been doing this a long time, & I'm very critical of customer service reps. When I called the first time & announced who I was, they didn't say okay, they actually asked how I was. They made it a pleasure to do business with your company. Thanks again for having the item in stock & the great customer service."
Len - Addison, IL
"Just a note to say thank you for all your help in making this happen - and happen right! My client got these today and is thrilled! I look forward to doing more business with you all this year."
Carole - Dallas, TX
"I want to let you know that I am extremely impressed with the work that you did on my custom flash drive order. You made me look GOOD with my client. You have the wonderful ability to listen to the details and execute the project. It could not have come out any better.
The custom flash drive was a huge hit with my customer. Even the President of the US Operations of this major international corporation walked around showing it off. I have provided this company with thousands of promotional items and this has been the biggest hit so far.
I am convinced that I will return to you for my custom jobs and would love to have 5 more of your catalogs. Please continue to provide e-mail blasts on everything going on at Hirsch.
THANK YOU, THANK YOU, THANK YOU!"
Tammy - Kilgore, TX
“I have 20 years in the business. [Your art department] is giving me the kind of service and help that I have always tried to give my clients. Not all suppliers are lucky enough to have employees that are so special.”
Ronie - Richmond, VA
"I would just like to congratulate you on the customer service team that you have at your company.
All of your team, and I mean ALL, have always been a joy to work with. They were always helpful and cooperative in every way possible in walking me through the process of getting the product to them in Colombia and getting the proper documentation done.
Thank you for the team that you have in place and rest assured Hirsch Gift will continue to be one of the first suppliers that I try to steer my customers to."
Jay - Houston, TX
“Nice to find a supplier who cares! Delivered early, thrilled clients.”
Frank - Tustin, CA
“Your competitors did not want to take a chance on this order because of the art complexities and tight turn time. Our client was thrilled that you managed to do the impossible with the rush order.”
Chris - Houston, TX
“They LOVED [the Crystal cubes]!! Thanks for ALL of your help in making our orders happen!!
Art - Houston, TX
“Thanks for making me look good. You even placed a label on the box of each personalized piece so my customer knew immediately what was inside.”
Joni - Houston, TX
“The awards are FABULOUS we all love them!”
Ann - Houston, TX
“Thank you all so much for helping me with the rush order. Your professionalism, attention to detail, concern and patience and understanding is to be commended. I really enjoy working with all of you and truly appreciate all you do to insure orders are processed accurately and in a timely manner.”
Ginger - Houston, TX
“We really appreciate vendors like you who really stand behind their products and service, as well as the support given to distributors like us. Thank you very much for allowing us to take care of our customer and for taking care of us at the same time.”
Jaimie - Grand Rapids, MI
“It’s a wonderful experience to run across a supplier that you feel has done an outstanding job! [Hirsch] managed to get an order out the door early and onto FedEx the night before a hurricane was due to hit. They even followed up the following day when the office was closed to advise me the order did ship early because of the circumstances to meet an event!”
Dinah - Miami, FL
“[The order] was very well received by the recipients. Thanks to everyone on your team for your assistance.”
Debra - Seattle, WA